Plan and Service Description

As at the effective date above:

1.1We publish business profiles and trip listings for independent outfitters, and we market the marketplace those pages sit in.

1.2We pass on inquiries.When someone sends an inquiry through WildHQ, we deliver it to the outfitter they contacted, by email and in that outfitter's dashboard.

1.3What we do not currently do.WildHQ does not take bookings, process payments between a traveler and an outfitter, hold deposits, act as agent for either side, or charge commission on an outfitter's trips. We are not a travel agent, tour operator, guide, or broker.

1.4Features we do not currently offer. Traveler accounts, saved or favorited listings, messaging between travelers and outfitters, reviews or ratings, and any form of online booking or payment for a trip.

1.5This section describes the present, not a commitment about the future. We may add, change, or withdraw any part of the Service, and where we introduce a feature described conditionally in our agreements, we will update this document and publish any additional terms that apply to it.

2.1Travelers use WildHQ free of charge. We charge nothing to browse, to search, or to send an inquiry, and we never will.

2.2Outfitters list free of charge, described in section 3. A subscription is optional and is described in section 4.

3.1There is no charge to list, and no payment method is required. You can create an account, build your profile, publish it, publish as many trips as you run, and receive inquiries without ever giving us a card.

3.2This is not a trial. A free listing does not expire, convert, or begin billing on any date or on any event. It stays free for as long as you want it published.

3.3What a free listing includes.

• Your business profile, published on WildHQ
• Unlimited trip listings. No cap, and no charge per listing
• Every inquiry sent to you, delivered to the recipients you nominate
• Each inquiry goes to you alone. We do not send the same inquiry to another outfitter
• Your dashboard: listings, inquiries, media library, and team
• Our marketing of the WildHQ marketplace, on the terms in section 4.2 of the Outfitter Terms

3.4What a free listing never costs.

A subscription is optional. Everything in section 3 is yours without one.

4.1What it costs.

There is no monthly billing option.

4.2What a subscription adds.

• Our advertising spend pointed at your pages. We buy traffic and direct it at your profile and your trips, not only at the marketplace
• Hands-on help from us building your pages, writing your listings, and preparing your photography

A subscription does not buy position. It does not raise you in search results, in browse pages, or anywhere else on WildHQ, and it never causes another outfitter to be shown below you. Where we offer placement it will be a separate product under section 6, described and priced on its own terms.

4.3Free until your first inquiry after you subscribe. Subscribing does not charge you at once.

• Your payment method is collected when you subscribe. It is not charged then.
• When your first qualifying inquiry arrives after you subscribe we email you, and your first charge lands 7 days later.
• Only the first qualifying inquiry after you subscribe starts billing. Later inquiries never start it again.
• Inquiries you received before you subscribed never start billing, however many there were.
• Cancel before that charge and you are charged nothing at all.

4.4What counts as an inquiry. A real person asking about a trip counts. That includes someone who never replies to you, someone still comparing options, and someone asking about a trip you do not run. Automated submissions, spam, and obvious junk do not count, and never start billing. Inquiries imported from an outfitter's previous website are marked as historical and can never start billing. If the inquiry that started your billing looks wrong to you, tell us. We will look at it and resolve it in your favor where there is any real doubt.

4.5Founding rate. The first fifteen outfitters to subscribe hold their rate for as long as their subscription stays continuously active. That rate is not subject to the annual increase in section 12.1 of the Outfitter Terms. If a founding subscription is canceled and later restarted, the founding rate does not return, and the rate then current applies. The rate for outfitters after the founding fifteen is not yet set.

4.6Canceling. Cancel yourself, from your dashboard, at any time. No phone call, no notice period, and no cancellation or early-termination fee. Fees already paid are not refunded except in the circumstances in section 13.4 of the Outfitter Terms.

4.7If a subscription ends, your pages stay published. The account returns to the free plan in section 3 and its profile and trips remain publicly visible. Inquiries keep arriving. What stops is what section 4.2 describes. Nothing is deleted, and nothing needs to be republished.

Listing is free for everyone, so no account needs a comp in order to stay published. Where we give an account a subscription at no charge for a set period, generally because its listings were migrated onto WildHQ from a previous version of the site, that account owes nothing for the period and holds no payment method. We tell the account before the period ends. After it ends the account continues on the free plan unless it chooses to subscribe, its pages stay published, and nothing is deleted.

We do not currently sell promoted placement, featured positions, advertising, or any product beyond the subscription in section 4. Where we introduce one, it will be described here and offered on the terms published with it, and buying one will never change a subscriber's rate or their founding rate.

We update this document as the Service changes. Where a change materially reduces what a subscriber receives or increases what they pay, we give notice as required by section 21 of the Outfitter Terms, and the change applies from their next renewal rather than during a term. The headline rate is quoted as $199 per month for comparison; the amount charged is $2,388, once a year.